Effective Date: 26 March 2025 Version: 1.0
Tax Professionals Group Pty Ltd (ABN 80 681 465 798) trading as Red Tax (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information, including sensitive information such as your Tax File Number (TFN), in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Privacy (Tax File Number) Rule 2015, and our obligations as a registered tax agent regulated by the Tax Practitioners Board (TPB).
We collect personal and sensitive information that is reasonably necessary to provide you with tax and accountancy services and to comply with our legal and professional obligations. This may include:
Providing your TFN is optional under the Privacy (Tax File Number) Rule 2015. However, as a registered tax agent, we are required to collect sufficient information, including your TFN to represent you with the Australian Taxation Office (ATO), add you to our ATO client list, and lodge returns or statements on your behalf. If you choose not to provide your TFN, we will not be able to act as your tax agent or deliver our services.
We are a registered tax agent regulated by the Tax Practitioners Board (TPB) and subject to the Tax Agent Services Act and the Code of Professional Conduct. We are required to act lawfully, honestly, and in the best interests of our clients, while maintaining the confidentiality of your information and complying with all relevant taxation laws and privacy obligations.
We collect, use, and disclose your information solely for the purpose of delivering tax and accountancy services to you, complying with our legal obligations, and improving our services. We will only use or disclose your TFN for purposes authorised by taxation and superannuation laws and will never use it as an identifier for unrelated purposes.
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure servers and encrypted connections, and we limit access to authorised personnel only. When no longer required, your personal and sensitive information is securely destroyed or de-identified, in line with legal requirements.
To provide cost-effective and efficient services, we may use secure software platforms and tools that operate on servers located outside Australia (e.g., USA or Europe). We take reasonable steps to ensure that any overseas recipients handle your information in compliance with Australian privacy standards (APP 8).
By using our services, you consent to your information being transmitted through, and temporarily stored on, secure overseas servers. If we become aware of a data breach that is likely to cause you serious harm, we will notify you promptly in accordance with the Australian Privacy Principles and the Notifiable Data Breaches (NDB) scheme. By using our services, you consent to your information being transmitted through, and temporarily stored on, secure overseas servers. If we become aware of a data breach that is likely to cause you serious harm, we will notify you promptly in accordance with the Australian Privacy Principles and the Notifiable Data Breaches (NDB) scheme.
You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To make a request, please contact us using the details below.
We may use your contact details to send you updates about our services. If you prefer not to receive these communications, you can opt out at any time by contacting us or following the unsubscribe instructions in our emails.
Our website may use cookies and analytics tools to enhance user experience. These tools do not identify you personally and can be disabled through your browser settings.
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
Privacy Officer
Tax Professionals Group Pty Ltd t/a Red Tax
Email: info@redtax.net.au
Phone: (07) 3613 6464
We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request.